Please be aware all hospital costs come in extension to participating in physician feed as billed by doctor. For an entire report on medical facility service prices, please call our very own funds section at or e-mail

Non-Emergency Transportation Out of Hospital

Across Ontario, patients are responsible for the cost of her non-emergency transportation out-of hospital, for all spots, like residence, your retirement domiciles and long-term worry business. The exception to this rule is if they have been getting carried to continue their own latest practices at another destination.

The lowest expensive alternative, whenever we can, is for customers to prepare non-emergency transportation with family and friends. Where which is not feasible, numerous choice can be found (like taxi, public transportation and non-emergency client transfer motors).

For people who want to go away a healthcare facility on a stretcher or even in a wheelchair, and also few other possibilities, St. Maryaˆ™s staff will book transportation. In such cases, patients will be delivered an invoice for all the price of transport and a $20 government cost.

For clients who want become moved to another venue included in their own recent health care bills at St. Maryaˆ™s, our associates can make transportation preparations that clients are not recharged due to their transport or charge.

On Your Keep

Your Own Personal Stuff

If you are coming for a fully planned treatment or visit, please set all valuable stuff in the home or provide them with to a dependable friend or family member upon your own arrival. This consists of finances, charge cards, jewellery, important documents and any unique things (such as for example orthotics). St. Maryaˆ™s can’t warranty safe-keeping of private products while you’re admitted, and we also are not held accountable for personal results which happen to be destroyed, stolen or harmed when you are in our practices.

Should you get to our emergency division consequently they are unable to approach ahead of time to go out of these items at home, once more we ask that you provide them with to a trusted friend or family member upon the appearance. We can’t getting held responsible for things that were destroyed, stolen or harmed while you’re inside our disaster division.

Your Post

Your own inbound post is sent each day. A Canada Post mailbox (for outgoing post) is found next door from principal Entrance chatiw-promotiecodes, beside the bus refuge and stamps are sold when you look at the Surprise store.

Incoming post must addressed below:

Their identity and space amounts c/o St. Maryaˆ™s standard healthcare facility 911 Queenaˆ™s Boulevard Kitchener, Ontario N2M 1B2

Tv and Phone Apartments

TV and telephone local rental services can be obtained just at the bedside, supplied by HealthHub Patient involvement Solutions. People or themselves can finish the rental process at any time by visiting is obtainable 24/7 to furthermore assist respond to questions pertaining to neighborhood channel books and request customer support help.

While Discharged

Their care professionals will start to prepare you for the release day the moment your own treatment plan is within destination. The hospitalaˆ™s regular release energy are 10:00 a.m. Please allow us to determine a smooth changeover available by planning your friends/loved oneaˆ™s to compliment this release energy.

Area Possibilities and Billing

If you like an exclusive or semi-private room on your hospital keep, reduced rate will likely be recharged for you or your own insurance company.

During entrance or pre-admission you’re going to be expected to ask the inclination for housing:

  • Exclusive (one bed per space, private bathroom), $290 daily
  • Semi-Private (two bedrooms per place, shared restroom for two customers), $250 everyday
  • Standard Ward (four beds per area, two discussed bathrooms for four customers). Expenses is included for Ontario people with a valid provincial medical health insurance (OHIP).

Please be aware rate tend to be at the mercy of transform

How do I know if I am secure for an exclusive or semi-private room? Please check with your insurance firm to find out exactly what your arrange covers with respect to area kind (for example. private or semi-private) and levels.

Will St. Maryaˆ™s bill my insurer to my account? St. Maryaˆ™s debts right to most major prolonged health benefits methods. Be sure to check with an SMGH admitting representative or your own insurance firm to verify we can bill their insurance provider on your behalf.

Best ways to request a personal or semi-private area? During admission or pre-registration, our admitting associates will show you a medical facility hotel available options. You are asked to signal our pre-admission kind and to give your insurance rates information.

Am I going to be able to reserve a room of my possibility? The room possibility is not fully guaranteed, but we’ll remember to provide.

Client Presents

Present Store aˆ“ Madelineaˆ™s

Please be aware that because of COVID-19 safety measures, Madelineaˆ™s gift store happens to be sealed.


In case you are giving blossoms to a patient at St. Maryaˆ™s, please be aware that some kinds aren’t let beneath the hospitalaˆ™s Scent 100 % free rules. It is because they could result in severe dilemmas in certain people who have allergies, scent sensitivities and breathing issues.

Blooms perhaps not authorized in medical:

  • Eucalyptus
  • Freesias
  • Hyacinths
  • Lavenders
  • Lilacs
  • Lilies
  • Peonies
  • Poinsettias
  • Roses


Balloons will also be an enjoyable strategy to raise a patientaˆ™s spirit. Please be aware that due to exudate allergies, best Mylar balloons were recognized at St. Maryaˆ™s.

Wireless/Internet Accessibility

St. Maryaˆ™s try happy to incorporate free of charge Wi-Fi to customers, households and travelers. We notice that a hospital keep is generally stressful, isolating and keeping linked to family is an essential part associated with client and families skills. Entry to the public Wi-Fi network at St. Maryaˆ™s is present in the healthcare facility.

Where Traffic Can Stay

As a Regional Cardiac hub, St. Maryaˆ™s supplies practices to many people who reside outside Waterloo part. We now have partnered with nearby establishments to provide caring rates for our people and groups. Be sure to get in touch with the institution straight to discover their unique recent thoughtful price and reserve your own keep.

Guidelines for Patient/Family Member

  • Patients/Family customers are responsible for reserving and buying their holiday accommodation.
  • Each company here keeps indicated that they’re going to offer thoughtful rate to family/patients; costs vary by businesses.
  • Please rating the firms below and also the guidelines provided for reserving holiday accommodation.